Summary: By accessing or using Tukakula services, you agree to be bound by these Terms of Service and our Privacy Policy. This is a legally binding agreement, so please read it carefully before using our platform.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and Tukakula governing your access to and use of our website, applications, tools, and services (collectively, the “Services”).
- By registering for an account or using any Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
- If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity.
- We may modify these Terms from time to time; continued use after changes constitutes acceptance.
2. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must provide accurate and complete information when creating an account and update it promptly if changes occur.
- Notify us immediately at support@tukakula.com of any unauthorized use or security breach.
- We are not liable for any loss or damage arising from your failure to protect your account.
3. Services Provided
Tukakula offers enterprise solutions including but not limited to financial tools, advisory services, brand development support, and data analytics. Specific features and availability may vary depending on your subscription plan.
- We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.
- Certain Services may be subject to additional terms, which will be presented to you at the time of purchase or activation.
4. Payments & Fees
All fees and charges are clearly described during the subscription or service request process. By providing payment information, you agree to pay the applicable fees in a timely manner.
- Fees are non‑refundable except as required by law or as explicitly stated in a separate agreement.
- We may change our fees upon 30 days’ notice; continued use after the change constitutes acceptance of the new fees.
- Taxes may be added to your invoice where required by law.
5. Intellectual Property
All content, software, trademarks, logos, and branding provided by Tukakula are the exclusive property of Tukakula or its licensors and are protected by intellectual property laws.
- You may not copy, modify, distribute, sell, or create derivative works based on our content without our prior written permission.
- You retain ownership of any content you submit, but you grant Tukakula a worldwide license to use, host, and display such content solely to provide the Services to you.
6. Limitation of Liability
To the maximum extent permitted by law, Tukakula and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Services.
- Our total liability, whether in contract, tort, or otherwise, is limited to the greater of $100 or the fees you paid to us during the 12 months prior to the event giving rise to liability.
- This limitation does not apply to damages arising from gross negligence, fraud, or intentional misconduct.
- Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not apply to you.
7. Termination
We may suspend or terminate your access to the Services at any time, with or without cause, including if you violate these Terms or engage in illegal activity.
- You may terminate your account at any time by contacting support; however, fees already paid are non‑refundable.
- Upon termination, your right to use the Services ceases immediately, and we may delete your data in accordance with our data retention policy.
8. Governing Law
These Terms are governed by the laws of the Republic of Zambia, without regard to its conflict of laws principles.
- Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in Lusaka, Zambia.
- You consent to the personal jurisdiction of such courts and waive any objection based on improper venue.
9. Changes to Terms
Tukakula reserves the right to update or modify these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice on our website.
- Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.
- If you do not agree to the new Terms, you must stop using the Services and close your account.